FAQ's

How long does shipping take?
We ship daily via USPS from our factory in Los Angeles, CA. Allow 1–3 business days for processing. Most U.S. orders arrive in 5–10 business days. International shipping can take 5–21 days depending on customs. USPS does not guarantee delivery times.

Where is my package?
If you provided an incorrect address, we are not responsible for lost packages. Incorrectly mailed orders may be returned, and additional shipping fees may apply.

It’s been 3 weeks and I haven’t received my order.
Check with your local post office or customs department. Some packages may take up to 30 days to clear customs. Contact us immediately so we can assist.

I received someone else’s package.
Contact us immediately. We will provide a prepaid return label. If you keep the package, your account may be charged for the full order.

How do you measure sizes?
All measurements are in inches. Use a conversion tool if you need centimeters.

How are decals manufactured?
Our decals are handmade in the USA per order. Laser cutters cut your design, which is then prepared for easy application. Larger designs may come in multiple pieces.

How long does order processing take?
Allow 1–3 business days for processing. Times may vary during busy periods.

What materials are decals made of?
We use high-quality vinyl suitable for most smooth, flat surfaces. Contact us if you are unsure about your surface.

How long will decals last?
Indoor vinyl decals can last indefinitely. Outdoor decals vary from temporary to permanent. Indoor decals are designed for damage-free removal.

Can decals be reused?
Simple designs like polka dots or stripes can sometimes be reused. More intricate designs generally cannot.

Where can decals be applied?
Most smooth, flat surfaces work, including walls, glass, doors, furniture, appliances, mirrors, and laptops. Textured or unclean surfaces may cause difficulties.

Will decals damage my walls?
Decals are designed for easy removal without damage. We do not issue refunds for surface damage.

How do I apply decals?
Peel and stick simple decals directly. Detailed decals include transparent masking tape for easy placement. Larger decals may come in multiple pieces that can be rotated or rearranged. See our Installation Page for videos and instructions.

Will my decals match the website images exactly?
Sizes and orientations may vary slightly. Always check the actual product specifications before ordering.

How do I customize or change an order?
Contact us before placing an order for all customizations. To modify a placed order, email or call us immediately during business hours.